At Dazzlesqueen, operated by Spectratech Solution, we are dedicated to ensuring a seamless and worry-free shopping experience. In this document, “we,” “our,” and “us” refer to Spectratech Solution, while “you,” “your,” and “user” represent our valued customers.

We recognize that circumstances may change, and you may decide to cancel an order. This policy explains the steps and conditions for order cancellations.

Cancellation Before Dispatch

• Orders may be cancelled within 24 hours of placement or before they are shipped, whichever happens first.
• To cancel, please contact our customer support team via email.
• If eligible, a full refund will be processed to the original payment method within 5–7 business days.

Orders Already Dispatched

• Once an order has been shipped, cancellation is no longer permitted.
• However, you may return the item after receiving it, as per our Return & Refund Policy.

Order Modifications

• Changes to ordered items or delivery addresses are not allowed after placement.
• If alterations are needed, you must cancel the existing order (if eligible) and place a new one.

Contact for Cancellation Requests

For all cancellation-related queries, please reach out to our support team at:
spectratechsolutions409@gmail.com

We thank you for your cooperation and continued trust in shopping with us.